Please select a reason for contacting BIMCO from the list above to find the best contact number
BIMCO controls how your personal data is collected and the purposes for which we use your personal data. BIMCO is the “data controller” for the purposes of the Danish Data Protection Act or the Regulation (EU) 2016/679 of 27 April 2016 (the GDPR).
We collect some personal data from you, for example when you work with BIMCO SmartCon, use our website, use our services or simply contact us. We may also receive your personal data from our suppliers who provide services to you on our behalf (for example when you provide feedback on our services).
For more information on the parties who may share your personal data with us, please see section 8 below.
Categories of data we collect
We may collect and process the following categories of information about you:
|Categories of personal data processed||When do we process the personal data mentioned?||Which legal basis do we rely on for processing your personal data?|
| Your name and surname and your contact details
(email address, job title, telephone number and postal address)
Login name and password
|When you create an account on our website
When you interact with one of our staff
When you order or use one of our products
| We base the processing on our legitimate interest in running our daily business and being able to provide you with our services.
When you order or use one of our products, our processing is based on us being able to fulfil the purchase agreement or service order with you.
Information about your course or event bookings, if you require special assistance or if you have specific dietary requirements.
Information required for us to send invitation letter to support VISA application
|When you book or manage your participation||We base the processing on our legitimate interest in running our daily business and being able to provide you with our services. Insofar as we receive any sensitive information from you, e.g. information on your passport, health or religion, our processing will be based on consent, which we will ask you to provide upon receiving the information.
In respect of your ordering of courses and events we may also process you information based on us being able to fulfil the agreement with you for delivering these services.
|Information about your bank and beneficiary details and receipts of expenses.||When you submit a BIMCO reimbursement claim form||We base the processing on our legitimate interest in running our daily business and consent, which we will ask you to provide upon receiving the information.|
|Your public C.V. profile covering the professional part.||When you act as a speaker or teacher on a BIMCO event||We base the processing on our legitimate interest in being able to inform our customers/members of your credentials relevant to the event you are speaking or teaching at.|
|Information about your use of our contracts and related transactions||When you use SmartCon||We base the processing on our legitimate interest in running our daily business and being able to assess how our products are used.|
|Records about your role as personal assistant, staff updater, company updater, fleet updater or enterprise updater for colleagues.||When you conduct business on behalf of others||We base the processing on our legitimate interest in running our daily business in the most efficient way.|
|Information about your transactions, including your payment card details||When you purchase BIMCO products or services||We base the processing on us being able to fulfil the purchase agreement or service order with you.|
|Your communications with us (for example, your emails, letters, telephone calls, or your messages on our online chat service)||When you contact BIMCO or you are contacted by BIMCO||We base the processing on our legitimate interest in running our daily business and being able to provide you with our services.|
|Pictures or videos taken at BIMCO events which may include you.||When you participate in a BIMCO event or class||We will base the processing on consent, which we will ask you to provide if relevant.
In certain circumstances, we may however base the processing on our legitimate interest, if the pictures or videos are of a situational character and does not specifically depict you.
|Your posts and messages on social media directed to BIMCO||When you interact with us on social media||We base the processing on our legitimate interest in running our daily business and being able to provide you with our services.
We ask that you do not disclose sensitive information such as health information in messages on our social media platforms. If you do so anyhow, we reserve the right to delete such information from our platform, unless we have a legal basis such as your consent to process the information.
|Your feedback||When you reply to our requests for feedback or participate in our customer surveys||We base the processing on our legitimate interest in running our daily business and being able to provide you with our services.|
|Your BIMCO subscription choices||When you choose to provide this information on your account or through managing your preferences||We base the processing on our legitimate interest in running our daily business and being able to provide you with our services.|
|Information about how you use our websites, from where you access it and what system you use when accessing it||When you navigate to and while on our websites including www.shipping-kpi.org||We process this information based on your consent, which we ask you to provide when entering our websites.|
|Information that relates to your BIMCO membership (for example if you are a member of one of our committees)||When you obtain, renew or cancel an official BIMCO title|
|Historic data like official BIMCO titles||When you no longer hold an official BIMCO title, for example BIMCO Past President||We base the processing on our legitimate interest in being able to document BIMCO’s history.|
|Information related to BIMCO Intervention Service||Company data when BIMCO intervenes on behalf of an owner, broker or agency member to recover undisputed amounts owed to the member.||We base the processing of company data on our legitimate interest to approach the alleged defaulting party with the submitted information and request that company’s views or, alternatively, a prompt rectification of the situation.
Should the issue not be solved, a Notice to Members is issued and made available to owner, broker and agency members on our website stating the name of the company in default, the case substance and the name of the reporting counter party.
|Information related to BIMCO Company Information Service||Company data when an owner, broker or agency member requests information about a company to evaluate the contractual risk before entering into contract negotiations.
||We base the processing of company data on our legitimate interest in being able to inform our members about a company.|
Sensitive personal data
In the course of providing services to you we do not collect sensitive data, unless you have provided us with information on your need for special assistance, dietary requirements or your need for invitation letter to obtain VISA and such information reveals health information about you. In such case, we will seek your consent before we process any such information electronically.
We use your personal data for the following purposes:
You have certain legal rights under EU data protection legislation, which you can enforce against BIMCO. Set forth below is a summary of these rights. For complete information regarding your rights, please see the General Data Protection Regulation (Regulation (EU) 2016/679), sections 3–5.
If you have questions in relation to your personal data or would like to submit a request for an extract from the register, data portability, correction, deletion, objection, restriction or withdrawal of consent, please contact us at: firstname.lastname@example.org.
We are committed to taking appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data that we process about you. When you provide your personal data through our website or online services, this information is transmitted across the Internet securely using high-grade encryption.
Furthermore, BIMCO is a PCI DSS (Payment Card Industry Data Security Standard) compliant organisation. This means that we adhere to high security standards in order to protect your payment card details when you are providing this information.
We may also save your personal data for a longer period of time where necessary in order to fulfil a legal obligation which requires processing by law or in order for us to be able to establish, enforce, or defend against legal claims.
In order to improve our services and to provide you with more relevant content and to analyse how visitors use our website, we use technologies, such as Cookies, Sitecore EXM, Microsoft Security Graph or tracking software. A Cookie is a small text file, which is stored on your computer in order to recognize your computer at recurring visits. A Cookie cannot retrieve information from your computer and cannot carry any virus or other damaging files.
For example, we use software to monitor traffic patterns and website usage to help us develop the design and layout of the website to enhance your experience when visiting our website. In addition, to understand how members and customers interact with the emails and the content that we send, we use Sitecore EXM which tells us if the emails we send are opened and whether links inside the email are followed.
As displayed by following below link the necessary cookies consist of own data, not disclosed to third parties and statistical cookies that will disclose traffic data to Google.
The Shipping KPI website use session cookies to hold temporary information about the user and preference cookies storing user choices (last selected fleet, last selected KPI version, last selected quarter, last visited KPI profile, secondary KPIs to be displayed etc.)
Insofar as the tracking technologies that we use collect personal data such as your IP-address, we rely on our legitimate interest as the legal basis for such processing. The legitimate interests we pursue in this regard is to help us understand how users of our website navigate on our site in order to develop the design and layout and enhance the user experience for visitors of the website.
You can not use BIMCO's website without accepting the necessary cookies. To remove, follow your browser's guide to disable or delete cookies. Session cookies only live for the duration of your session. You can at any time delete your Shipping KPI preference cookie with the downside of being constantly prompted during the use of the product.
Your personal data may be shared within BIMCO and BIMCO Informatique A/S.
We may also share some of your personal data with, or obtain your personal data from, the following categories of third parties:
BIMCO has entered into written data processing agreements with all of the above mentioned suppliers, in order to protect your personal data. To the extent your data is transferred to a country outside the EU/EEA, such transfer will be based on the Commissions Standard Contractual Clauses, 2010/87/EU.
Your personal data will be processed primarily within the EU/EEA, but may also be processed by staff of our subsidiaries in Singapore and China.
BIMCO has taken appropriate protective measures in order to protect your personal data by having the recipient of the personal data signing the EU Commission’s standard contractual clauses for transfer of personal data to countries outside EU/EEA .
Veritas Petroleum Services (VPS) publish regular Bunker Alerts based entirely on fuel samples and have kindly permitted BIMCO’s Members to access this information.
The Bunker Alerts are not intended to be an evaluation of overall bunker quality in the port or area concerned, but usually highlight a specific parameter within the fuel which has raised a quality issue.