1. The minimum requirements to access the contracts on your PC, is a fully updated version of:
Next to the minimum requirements it is also mandatory to have the following if you request support:
We have tested and know that SmartCon works with:
However for the best experience we recommend that you have the following:
Disclaimer: We will keep the above in this point as updated as possible. However we will support, the same products, which are supported by Microsoft.
2. If your computer has a firewall or connects via a proxy server, please note the following (you might need assistance from your IT administrator).
You will need to allow traffic on port 443 to the following websites/services (inbound and outbound)
Note: that the links in 3 and 4 can't be clicked.
Link 3 is access to our services through the SmartCon add-in.
Link 4 is access to Azure information Protection, which needs to be allowed in order to open the Word files.
For proxy servers you might also need to allow traffic to Microsoft Office 365. More information available at the link below:
As the settings are different from one company to the other, we don’t support Proxy server though we know it can work.
3. Accessing the contracts on your mobile
4. If you can’t open the contract, and your computer has the above, please try the following:
5. For Mac users without Windows the option to use is Hosted SmartCon.
For more information about Hosted SmartCon, please see our FAQ here.
Veritas Petroleum Services (VPS) publish regular Bunker Alerts based entirely on fuel samples and have kindly permitted BIMCO’s Members to access this information.
The Bunker Alerts are not intended to be an evaluation of overall bunker quality in the port or area concerned, but usually highlight a specific parameter within the fuel which has raised a quality issue.
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